Samsung Galaxy S26 Ultra: Company Pays Up to $250 to Prevent Smartphone Returns

Samsung Galaxy S26 Ultra owners in the US are reporting unexpected offers from customer support. When attempting to initiate a return, users are reportedly being offered up to $250 in direct compensation or credits to keep the device.

Amul Info analysts link this move to the "state of emergency" within Samsung's mobile division: rising chip prices and logistics costs have reportedly pushed operating margins down to the 2-3% range. Retaining a sale at any cost has become more vital for the tech giant than facing the logistical losses associated with returns.

Source: Wccftech, Reddit, Amul Info Analytics